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BUYER, SELLER PROTECTION & GENERAL INFORMATION
UP TO 75 DAYS FOR BUYER PROTECTION, STARTS ON THE DAY THE PRODUCT IS SHIPPED.

1. Reminder

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2. Shipping

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3. Safe Payment

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4. Return & Exchange

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5. The Customer’s input is very important to us

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6. Packaging & Quality Assurance

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7. Warranty

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8. TAX​

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​​9. DISPUTE RESOLUTION

1. Reminders 

 

The Products are frequently updated.  Out of stock products may take longer to wait for the products to become available again.  

 

Buyer is encouraged to contact the Customer Service with any questions or concerns, as well as directly place an order to ensure reservation for the product.

Product photos may show differently on different settings on different types of equipment.


 

2. Shipping

We will ship your order out as soon as we receive your payment, normally  within 10 working days, excluding weekends, & Holidays . The Buyer expects to receive an order within 15-30 working days after the product is shipped.  The Remote areas may need more delivery days.
 


3. Safe Payments
 

Your payment information is safe with us. We secure your information within the highest confidentiality.
 

4. Return & Exchange


1. Free Return, please carefully read & follow the given instructions.

2. Buyer Pays Return & or Exchange, please carefully read the followings: 

  1. Terms & Conditions for the Buyer pays Return & or Exchange  item(s) may be subjected to the Suppliers’ changes without notice, & or may not limit to the followings;

  2. The cost for Shipping, handling and insurance fees are non refundable.

  3. Items returned will be tested.  If the item is found non-defective, the item will be sent back to the buyer at buyer’s expenses. 

  4. Refund, or Exchange requests must be within 1 week after the product is received.

  5. The product returned must be  the same condition as received.  

  6. The reason(s) for return should be included. 

  7. All items returned must contain all original packaging materials.

  8. If found defective, or wrong product,  a new replacement will be shipped to the customer immediately.

  9. If there is no suitable replacement, a refund will be issued.

  10. Priority for the constructive Customer Service.  Please contact us as soon as possible  if you have any questions at any time, & or  after receiving the products or services.  We will  positively  try to solve any of your questions  at once, until you are satisfied.   

  11. We do not tolerate aggression, or non constructive interactions that will most likely not be helpful in facilitating our Customer Service procedures to any effective resolution.  

  12. Thank you for your support & cooperation!

 


5. The Customer’s input is very important to us.

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We highly value your business with clear, concise, & constructive feedback.  Your suggestion for improvement is the driving force for our continuous top priority in our Customer Service goal of 100% customer satisfaction!  We respect our customers, & intend to provide only the best in well qualified products and services. Please give us  positive  comments with the highest five star ratings, when you are fully satisfied with our products & services.

Thank you for your support & cooperation!

 

 

6. Packaging & Quality Assurance

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We provide Full refund for your damaged or lost package.


 

7. Warranty

Please refer to the Manufactures & or the Suppliers warranty.

8. TAXES

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Ajles Modern Investment Enterprise Capital Trust Corporation will not be responsible for any of  the duties tax of your region, & or the destination country.

Please contact your regions, & or country’s customs, tax rules or law to determine what the additional costs will be prior to buying.  

The buyer’s  total cost of product(s), may include a free shipping option for some of the item(s), but excludes any customs tax(es).

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The buyer pays sales tax at the transaction stage, in most cases.

 

 

 

 

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9. DISPUTE BETWEEN THE BUYER AND THE RETAILER & OR THE SELLERS PROCEDURE FOR RESOLUTION 

 

PLEASE READ THE FOLLOWING CAREFULLY

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IN CASE A DISPUTE ARISES BETWEEN THE BUYER, & THE RETAILER(SELLER), AJLES MODERN INVESTMENT ENTERPRISE CAPITAL TRUST CORPORATION, (THE PARTIES) :

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IF THE DISPUTE IS NOT RESOLVED THROUGH AMICABLE NEGOTIATION WITHIN THE PRESCRIBED TIME PERIOD ACCORDING TO THE RELEVANT TRANSACTIONAL TERMS, THE PARTIES AGREE TO SUBMIT THE DISPUTE TO  THE SUPPLIERS OR WHOLESALER  REGIONAL & OR COUNTRY'S HEADQUARTER FOR  ARBITRATION AS APPLICABLE.

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FOR DETERMINATION, IF  THE PARTIES ARE DISSATISFIED WITH THE SUPPLIERS OR WHOLESALER 'S  DETERMINATION AND EXCEPT AS OTHERWISE STIPULATED UNDER APPLICABLE LAW, THE PARTIES MUST APPLY TO THE APPLICABLE REGIONAL, & OR COUNTRY BASE   ARBITRATION CENTRE  FOR ARBITRATION AND NOTIFY  THE SUPPLIERS OR WHOLESALER OF SUCH APPLICATION WITHIN 20 CALENDAR DAYS AFTER THE DATE OF RECEIPT OF  THE SUPPLIERS OR WHOLESALER ’S DETERMINATION.

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IF EACH OF THE BUYER AND THE SELLER IN A DISPUTE DOES NOT APPLY FOR ARBITRATION WITHIN THE ABOVE STATED 20 CALENDAR DAYS, EACH OF THE BUYER AND THE SELLER SHALL BE DEEMED TO HAVE AGREED THAT THE SUPPLIERS OR WHOLESALER ’S DETERMINATION SHALL BE FINAL AND BINDING ON  THE PARTIES.

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WITH A FINAL DETERMINATION, IN THE CASE THE ONLINE TRANSACTION ADOPTS, MAY INSTRUCT TO DISPOSE THE FUNDS HELD  BY THE  SUPPLIERS OR WHOLESALER ACCORDING TO SUCH DETERMINATION, AND IN THE CASE THE ONLINE TRANSACTION ADOPTS SUPPLIERS OR WHOLESALER SUPPLEMENTAL SERVICES, SUPPLIERS OR WHOLESALER  MAY DISPOSE OF THE FUNDS HELD BY  SUPPLIERS OR WHOLESALER ACCORDING TO SUCH DETERMINATION.

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FURTHER, EACH OF THE BUYER AND  THE SELLER SHALL BE DEEMED TO HAVE WAIVED ANY CLAIM AGAINST SUPPLIERS OR WHOLESALER AND OR THE  AFFILIATES AND AGENTS.

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